Voice ai, now live
Your phone keeps ringing. Your work keeps moving.
Tremor answers incoming calls, handles common questions and books appointments into your calendar, even outside business hours. So callers get help while your team gets on with the job.
Answers while your team is busy
Available day and night
A natural, conversational voice
24/7
call answering available outside your working hours
1
connected calendar for checking slots and booking appointments
Less
time spent answering the same questions on the phone
More
caller information ready for your team to follow up
What Tremor handles for your callers
Six ways your phone agent helps with enquiries, bookings and follow-up, day and night.
Answers incoming calls
Tremor greets callers using your business name and asks how it can help. Use it to answer directly or as a backup when your team cannot pick up.
There when you are on a job, with a customer or away from the phone.
Books appointments
Checks your connected calendar, collects the details needed and books the caller’s chosen slot. We set up booking confirmations and reminders alongside it.
Offers appointment times based on your calendar’s availability and booking rules.
Answers common questions
Opening hours, pricing, location and services. Tremor uses the business information you provide to help callers with everyday questions.
If an answer is unavailable, it can offer to pass the question to your team.
Qualifies leads
Asks relevant questions to understand what the caller needs and saves useful details for your team. Less time starting from scratch when you follow up.
Finds out what they need, when they need it and how urgent it is.
Handles after-hours calls
When your office is closed, Tremor can keep answering. Callers can ask a question, request a callback or book an available appointment.
Evenings, weekends and holidays can all be included in your setup.
Requests human follow-up
When someone needs a real person, Tremor collects their details and passes a callback request to your team through the workflow we set up.
Captures their name, number and reason for calling, so your team has the context.
What happens when a customer calls
From the first hello to an answer, a booking or a clear next step for your team.
Call comes in
Your phone setup routes the call to Tremor, either directly or when your team does not answer.
Caller is greeted
Tremor introduces itself as your business’s AI assistant and asks how it can help.
Request understood
A few relevant questions establish what the caller needs and whether they want to book.
Next step handled
Tremor answers the question, books an available appointment or collects a callback request.
Details saved
Collected information is saved to the contact record, with follow-up notifications handled by the workflows we configure.
See what happened without taking the call
Review phone-call activity, see the outcome and find the details your team needs to follow up.
Hear how a booking conversation works
A caller asks for an appointment. Tremor checks availability, collects their details and confirms the booking once it succeeds.
Why businesses choose Voice AI
Three reasons to give your callers help while your team stays focused on the work.
62%
Your next enquiry need not wait until morning
A call can arrive while you are on a job, serving a customer or finished for the day. Tremor gives callers a way to ask questions and take the next step without waiting for your team to become available.
Answers routine questions while your team is busy
Helps callers book an available appointment
Can cover evenings, weekends and holidays
A voice that fits your business
We configure the greeting, tone and instructions around how you want callers to be treated. You review the setup and hear it in action before it goes live.
A greeting that uses your business name
Answers based on your approved business information
Conversations tested before launch
Your team stays in control
Review call activity, follow up on requests and tell us when your information or call handling needs to change. Tremor handles routine enquiries and passes on requests that need your team.
Review available recordings, transcripts and summaries
Receive callback requests with the caller’s details
Update business information and instructions as things change
Hear Tremor handle a call for your business.
Book a free walkthrough and hear how Voice AI could answer your common questions, handle bookings and collect enquiries while your team gets on with the job.
AI-powered automation for local businesses. More bookings. Fewer missed leads.
