Question 1

You can start with just one. Most clients begin with either the AI Receptionist or the Follow-Up automation because those two tend to have the most immediate impact. You can add more services as your business grows and you see the results coming in.

Accepted Answer

You can start with just one. Most clients begin with either the AI Receptionist or the Follow-Up automation because those two tend to have the most immediate impact. You can add more services as your business grows and you see the results coming in.

Question 2

Before anything goes live we spend time with you going through how you normally speak to customers — your tone, the words you use, how you handle common questions. We write all the messages based on that. You review and approve everything before it goes live. Nothing gets sent without your sign-off.

Accepted Answer

Before anything goes live we spend time with you going through how you normally speak to customers — your tone, the words you use, how you handle common questions. We write all the messages based on that. You review and approve everything before it goes live. Nothing gets sent without your sign-off.

Question 3

Your existing process carries on as normal during the setup period. We build and test everything in the background and only switch it on once you are happy with how it looks and sounds. There is no disruption to how you handle enquiries today.

Accepted Answer

Your existing process carries on as normal during the setup period. We build and test everything in the background and only switch it on once you are happy with how it looks and sounds. There is no disruption to how you handle enquiries today.

Question 4

Yes. The messages can be written in any language you need. If your customers contact you in more than one language we can set up responses for each one.

Accepted Answer

Yes. The messages can be written in any language you need. If your customers contact you in more than one language we can set up responses for each one.

Question 5

We set up specific trigger conditions during the build — things like a customer asking to speak to someone, a complaint coming in, or a question the system is not set up to answer. When any of those happen, the conversation gets flagged and your team receives an instant notification so they can take over straight away.

Accepted Answer

We set up specific trigger conditions during the build — things like a customer asking to speak to someone, a complaint coming in, or a question the system is not set up to answer. When any of those happen, the conversation gets flagged and your team receives an instant notification so they can take over straight away.

Question 6

Only if you want them to. We write the messages in your business's voice and they read like a natural conversation. Most businesses prefer not to highlight that the first response is automated — and there is nothing misleading about it since every message is written and approved by you before it goes live.

Accepted Answer

Only if you want them to. We write the messages in your business's voice and they read like a natural conversation. Most businesses prefer not to highlight that the first response is automated — and there is nothing misleading about it since every message is written and approved by you before it goes live.

Question 7

The Tremor system is built on a platform that handles communication, CRM, booking, invoicing and automation in one place. For most local businesses it replaces the need for multiple separate tools. If you are already using something specific, mention it on the call and we will let you know how it fits.

Accepted Answer

The Tremor system is built on a platform that handles communication, CRM, booking, invoicing and automation in one place. For most local businesses it replaces the need for multiple separate tools. If you are already using something specific, mention it on the call and we will let you know how it fits.

Question 8

You just tell us. Updating a message, adding a new pipeline stage, changing a reminder timing — all of that is handled by us as part of the ongoing management. You do not need to log in or learn anything to make a change.

Accepted Answer

You just tell us. Updating a message, adding a new pipeline stage, changing a reminder timing — all of that is handled by us as part of the ongoing management. You do not need to log in or learn anything to make a change.

The complete system for capturing, converting and keeping customers.

AI Reception & Customer Care

Lead & Business Management

Websites & Conversion Funnels

Marketing & Customer Growth

Payments & Digital Products

Keep the conversation going. Even after you close.

Leads organized. Bookings managed. Less to remember.

Give customers somewhere to go. And a reason to take the next step.

Stay in touch. Build your reputation. Give customers a reason to return.

Make buying simpler. From the first quote to the final delivery.

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