Marketing & Customer Growth

Stay in touch. Get noticed. Give customers a reason to return.

Tremor sets up email, SMS and WhatsApp campaigns, scheduled social posts and review requests around your business. Stay in front of customers and reconnect with past ones, without every message becoming another job for your team.

Campaigns planned ahead

Past customers re-engaged

Review requests automated

MarketingCampaigns, posts and reviews
Example
4campaigns live
38%avg open rate
+12reviews
Scheduled next
NewsletterMonday, 9:00 am
Email
Seasonal offerTuesday, 11:00 am
SMS
Review requestAfter each completed job
Auto
Service spotlightThursday, 10:00 am
Social
Planned aheadAcross email, SMS, WhatsApp and social

3

channels: email, SMS and WhatsApp campaigns through your connected accounts

1 plan

promotions, customer updates and social posts scheduled around your business

Auto

review requests sent after the customer milestones we configure

1 view

campaign activity and available results help you see what needs attention

Everything your marketing needs to keep moving

Six capabilities that help you reach the right people, build your reputation and stay connected with customers, with campaigns and routine outreach set up around your business.

Email campaigns & templates

Branded emails for newsletters, seasonal offers and customer updates. Tremor sets up reusable templates and scheduled campaigns, so staying in touch does not mean building every message from scratch.

SMS & WhatsApp campaigns

Short messages for timely offers, announcements and customer updates. SMS and supported WhatsApp campaigns use your connected accounts, with approved WhatsApp templates and contact preferences built into the setup.

Social media scheduling

Plan posts ahead and publish through your connected social accounts. Service updates, helpful tips and promotional content sit in a shared schedule, so your online presence does not depend on remembering to post.

Reviews & reputation

Ask customers to share their experience after a chosen milestone, such as a completed appointment or job. Review requests, connected review monitoring and response tools help your team manage your reputation.

Customer retention

Give past customers a reason to think of you again. Tremor sets up win-back offers and scheduled check-ins using recorded customer activity, with stop rules for replies, bookings and opt-outs where configured.

Audience targeting

Group contacts by their interests, history and recorded activity to make campaigns more relevant. Available reporting helps you review results, while affiliate programmes can track referred sales for supported offers.

What happens when a campaign goes live

From choosing the audience to reviewing the response, here is how Tremor keeps your marketing organised.

1

Audience selected

Relevant contacts are grouped using recorded details, tags and communication preferences.

2

Message prepared

The offer, wording and next step are put together using your business’s tone and approved content.

3

Campaign scheduled

Emails, messages or social posts are scheduled through the connected channels selected for the campaign.

4

Response handled

Replies reach your connected inbox, while supported clicks and actions can trigger the next workflow step.

5

Results reviewed

Available campaign and channel reporting shows activity, helping you decide what to adjust next.

The right message. A relevant audience. A clear next step.

Tremor connects your campaigns with customer information, so your marketing reflects who you are reaching and what you want them to do next.

A relevant audienceContacts grouped by interests, history and recorded activity, so each campaign reaches the right people
The right messageTemplates and wording built around how you speak to customers, reviewed by you before launch
The right channelEmail, SMS, WhatsApp or social, chosen to fit the message and sent through your connected accounts
A clear next stepEvery campaign points to one action: book, buy, reply or visit, with the link built in
Connected to your recordsReplies, clicks and sign-ups update customer records automatically, with no copying between tools
Results you can seeCampaign activity and available reporting show what is working and what needs your attention
Your audiences
Example segments
All customersEveryone in your records
1,240contacts
Past customers, 90+ daysReady for a win-back offer
318contacts
Opened last campaignEngaged and worth a follow-up
462contacts
New this monthGood fit for a welcome message
74contacts
Next send: Win-back offerGoing to 318 past customers on Tuesday

Why businesses choose Tremor for this

Three reasons to bring your campaigns, reputation and customer outreach into one connected system.

1 connected

plan for campaigns, social posts and customer check-ins

Marketing is easier to manage when the next message is already planned. Tremor brings your schedules and customer information together, so routine outreach does not rely on someone finding time at the end of the day.

Your customer database has more to give

People who already know your business may need a reminder, a relevant offer or a reason to return. We help you group those contacts and plan campaigns around what they are likely to need next.

Your voice stays part of the message

We build your templates and campaign wording around how you speak to customers. You review the content and timing before launch, so planned marketing still feels like it comes from your business.

Free 20-minute call

Keep your business in mind. Without keeping it all in your head.

Book a free walkthrough and we will look at how you reach customers today, then show you which campaigns, review requests and customer check-ins Tremor could help you manage.

AI-powered automation for local businesses. More bookings. Fewer missed leads.

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